Erasmushogeschool Brussel
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Cross cultural management24684/3135/1819/1/41
Study guide

Cross cultural management

Academic year 2018-19
Is found in:
  • Bachelor of Office Management
This is a single course unit.
Study load: 3 credits
Weight: 3,00
Total study time: 75,00 hours
Possible deadlines for learning account: 30.11.2018 (Course takes place in fall semester)
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
Tolerability: This course unit is tolerable according to the terms of the program you are enrolled for.
Nature: General mandatory course
Teaching staff: Ampe Leslie
Languages: English

Course Material(s): Mandatory

The manual is the guideline of the course. The slides used in the classes to illustrate some aspects, are beeing uploaded on Canvas

Course Material(s)

  • Author: S. Paul Verluyten
  • Publisher: Acco
  • Edition: meest recente
  • ISBN-nr: 978-90-334-8053-9
  • For sale through sales service

Type of Teaching

Lab20,00 hours
Course preparation55,00 hours


ECOOFinal attaintment levels acquierd from the course which the student followed succesfullyIntroductory

Acquired competences

OM_LO01LO 1: Co-management. Understand the vision, strategy and the way in which a company/organisation works and understand the scope. Co-manage: take a constructive approach and support management when implementing it to ensure that this takes place properly and in a solution-focused manner.SpecializedDLR
OM_- GI.1.1K,I,V,ABI 1.1: Has a general insight in the vision and strategy of a company/organisation (from economic, legal, financial angle).
OM_- GI.1.2K,I,V,ABI 1.2: Is able to analyse the operation of a company/organisation
OM_- GI.1.3K,I,V,ABI 1.3: Has insight in the operation of corporate structures and activities
OM_- GI.1.4K,I,V,ABI 1.4: Analyses a (corporate) problem in a systematic and critical way.
OM_- GI.1.5K,I,V,ABI 1.5: Is able to formulate suggestions/solutions for a quality-oriented operation.
OM_LO03LO 3: Multiple language verbal communication . Communicate verbally independently and efficiently internally and externally in Dutch, French and English (Common European Reference level B2) and, to a more limited extent, in a fourth language (Common European Reference level A2/B1).SpecializedDLR
OM_- GI.3.1K,I,V,ABI 3.1: is able to easily understand an oral message in multiple languages
OM_- GI.3.2K,I,V,ABI 3.2: Is able to formulate an oral message in multiple languages fluently, understandably and as correctly as possible.
OM_- GI.3.3K,I,V,ABI 3.3: Structures his/her oral message in accordance with the objectives.
OM_- GI.3.4K,I,V,ABI 3.4: Opts for an oral language use and presentation style in accordance with the objective, the target group and the situation.
OM_LO04LO 4: Multiple language written communication . Communicate in writing independently and efficiently internally and externally in Dutch, French and English (Common European Reference level B2) and, to a more limited extent, in a fourth language (Common European Reference level A2/B1).SpecializedDLR
OM_- GI.4.1K,I,V,ABI 4.1: Opts for a clear and as correct as possible written language use in multiple languages.
OM_- GI.4.2K,I,V,ABI 4.2: Structures his/her written message in accordance with the objectives.
OM_- GI.4.3K,I,V,ABI 4.3: Opts for a written language use and writing style in accordance with the objective, the target group and the situation.
OM_LO05LO 5: Project organisation. Be (co-)responsible for activities/projects; promote the target-oriented acting of others within this context.SpecializedDLR
OM_- GI.5.1K,I,V,ABI 5.1: Formulates his expectation from employees and gives feedback
OM_- GI.5.2K,I,V,ABI 5.2: stimulates formal and informal communication and consultation with the employees
OM_- GI.5.3K,I,V,ABI 5.3: follows the activities and takes appropriate action when necessary.
OM_LO06LO 6: Organisation of events. Effective and efficient designing, planning, organising and coordinating of events and projects.SpecializedDLR
OM_- GI.6.1K,I,V,ABI 6.1: Coordinates people, time and resources to achieve the intended goal.
OM_- GI.6.2K,I,V,ABI 6.2: Drafts an efficient time schedule with attention for priorities.
OM_- GI.6.3K,I,V,ABI 6.3: Looks for the best possible working method to achieve intended goals.
OM_LO07LO 7: Information skills. Find information independently and efficiently and process it concretely and manag it transparently; able to work in a research-focused manner.SpecializedDLR
OM_- GI.7.1K,I,V,ABI 7.1: Is able to analyse and focus on a problem.
OM_- GI.7.2K,I,V,ABI 7.2: Determines the nature and size of the need for information.
OM_- GI.7.3K,I,V,ABI 7.3: Efficiently gathers relevant information
OM_- GI.7.4K,I,V,ABI 7.4: Structures relevant information and puts it at the disposal of interested parties in a user-friendly manner.
OM_LO09LO 9: Perform in a team. Efficient performance as a member of an (international and/or intercultural composed) team and act emphatically, assertively, flexibly and proactively within this context.SpecializedDLR
OM_- GI.9.1K,I,V,ABI 9.1: Actively contributes to a mutual result.
OM_- GI.9.2K,I,V,ABI 9.2: Is open-minded and respects the opinion of others
OM_- GI.9.3K,I,V,ABI 9.3: Bears responsibility for the own tasks.
OM_LO10LO 10: Deontology. Act in accordance with the basic rules of the organisation, the legal and economic mechanisms and the deontology belonging to the position itself.SpecializedDLR
OM_- GI.10.1K,I,V,ABI 10.1: Acts correctly and respectfully with regard to the existing rules and agreements of the organisation.
OM_- GI.10.2K,I,V,ABI 10.2: Acts correctly and with integrity, in accordance with the code of conduct that comes with the function.
OM_- GI.10.3K,I,V,ABI 10.3: Acts in accordance with the values and objectives of the organisation and respects the legal and economic principles.
OM_LO12LO 12: Work accurately. Work in an orderly manner and deliver correct work with an eye for details including under time pressure and in more difficult conditions.SpecializedDLR
OM_- GI.12.1K,I,V,ABI 12.1: Delivers impeccable and organised work in accordance with the regulations.
OM_- GI.12.2K,I,V,ABI 12.2: Is careful and always attentively keeps an eye on the implementation of (own) corrections;
OM_- GI.12.3K,I,V,ABI 12.3: Combines speed with accuracy, quantity with quality, even under time pressure
OM_LO13LO 13: Image and behaviour. Act in an image-aware manner and behave correctly and appropriately with regard to the role and position within one's own professional context and in a wide social environment.SpecializedDLR
OM_- GI.13.1K,I,V,ABI 13.1: Shows in various situation the appropriate behavioural style, attitude and forms of interaction.
OM_- GI.13.2K,I,V,ABI 13.2: Pays attention to the sensitivities and circumstances typical for the wider context (e.g. discretion, respect, etc.)
OM_- GI.13.3K,I,V,ABI 13.4: Is aware of the image-carrying character of his/her function.
OM_LO14LO 14: Critical attitude. Contributes actively towards the quality care of the organisation by optimising one's own performance from a critical perspective and resolving problems creatively.SpecializedDLR
OM_- GI.14.2K,I,V,ABI 14.2: Receives feedback with an open mind and reflects on the own functioning.
OM_- GI.14.3K,I,V,ABI 14.3: Learns from his/her experiences and adjusts the own functioning.
OM_- GI.14.4K,I,V,ABI 14.4: Is able to come up with alternative ideas and solutions.
OM_LO15LO 15: Professionalisation. Monitor trends and evolutions in the work field and the professional profile and take initiatives to professionalise all life long.SpecializedDLR
OM_- GI.15.1K,I,V,ABI 15.1: Is able to analyse his own learning needs.
OM_- GI.15.2K,I,V,ABI 15.2: Is open for new items and is prepared to continue learning.
OM_- GI.15.3K,I,V,ABI 15.3: Actively works to improve his/her functioning.

Course Objectives

create awareness and sensitivity for cultural differences in international management. ;acquire knowledge and understanding of cultural differences in international management. ;gain understanding of intercultural communication by being part of a group with varying nationalities. (BI's 3.1,3.2,3.3,3.4,4.1,4.2,4.3,5.1,5.2,,9.1,9.2,9.3,12.1,14.1)

Course Content

In the first part of this course unit, the focus lies on several models in cross-cultural research (for example, Hofstede). These models enable us to 'understand' cultural differences and treat them more sensitively. Various cultures are compared with one another: European, American, African, Arabic and Asian. This is done by way of actual examples and cases. In the second part, the focus lies on cultural differences in specific management situations: negotiating, ethics, conflict management and leadership, all within the context of international management.


you can make an appointment with the lecturer


Evaluation(s) for first exam chance
Exam period JanuaryWritten evaluation100,00
Evaluation(s) for re-sit exam
Exam period August/SeptemberWritten evaluation100,00

Course Sequence

There are no prerequisites for this course.